Case Study: Fintech sector
New Payment platform for E-Commerce
Discover how we helped AXS to build their brand new Payment platform to expand the E-Commerce market in Singapore, delivering a secure, scalable, and user-friendly solution that transformed their business operations.
Project Overview
Understand our client, their problem and the overall picture of this landmark .
The Client
Name: AXS Payment
Industry: Fintech: Payment platform, Billing collector
Scale: 200+ employees
Vision: Expand business, Give merchant users modern - insightful - rich feature platform, Increase end user experience
Project Summary
AXS sees an opportunity to expand its business by building a new payment platform that will allow them to enter the E-Commerce market in Singapore. The goal is to create a secure, scalable, and user-friendly platform that can handle high transaction volumes while providing rich features for both merchants and end users.
This platform is an like-Stripe payment gateway, which will enable merchants to accept online payments seamlessly. The platform must support various payment methods, including credit cards, digital wallets, and bank transfers, while ensuring compliance with local regulations and security standards.
This project involves a complete overhaul of their existing payment system, including the development of a new API, a modern user interface, and robust security measures to protect sensitive financial data. The platform must also be able to integrate with various third-party services and comply with local regulations.
The result is a state-of-the-art payment platform that not only meets the current needs of AXS but also positions them for future growth in the rapidly evolving E-Commerce landscape.
The Client's Challenges
The new Payment platform requires a lot of work. They have a based-customers are wanting the product to go-live. They also need to meet the market timing
User Experience
Long waiting times, complex registration, and difficulty in tracking personal medical history.
Excellent Operations
They need a fully self-serve service that allow user use their platform seamlessly with minimum assistance from the Company
Resources
New payment platform requires a lot of efforts and knowledge. They don't have enough internal resource to fully meet the requirement.
Costly Process
The journey among end user, merchant user, issuer, bank have a lot of fee
Competitors
There are a lot of competitor in this domain. E.g: Stripe, HitPay,...
Urgent Need
Need to deliver new platform as soon as possible to serve company based client and meet market timing.
Our Comprehensive Solution
We delivered a tailor-made solution combining expert consultation, modern technology, and efficient workflows.
Implementation Process
Hosted Payment Page - Discover and Analytic (2 week)
Close collaboration to understand existing workflows and define project scope.
Hosted Payment Page - UX/UI Design, Architecture & Propose Technical Documents, Solutions (4 Weeks)
Designing user-friendly interfaces and a secure, scalable system architecture.
Hosted Payment Page - Development (12 Weeks)
The offshore team programmed the core modules of the HPP system.
Hosted Payment Page - Performance testing & Security scan & PCI DSS Compliance check (4 Weeks)
The offshore team follow report from QA team, Security team to incrementally improve the performance and security of the system
Admin Portal - Development (6 Weeks)
The offshore team built the Admin Portal
Merchant Portal - Development (6 Weeks)
The offshore team programmed the modules of the Merchant Portal
Merchant Portal - Integration and Live verification (4 Weeks)
The offshore team fully integrated Merchant Portal with Admin Portal and Hosted Payment Page. Complete the end-to-end workflow and go-live
Hosted Payment Page - Improvement (8 Weeks)
The development team continuously improved the Platform by adding more Payment Method for end-users. E.g: Apple Pay, Google Pay, PayNow, JBC, AliPay,...
Hosted Payment Page - WooCommerce Integration (2 Weeks)
The development team developed a brand new WooCommerce Plugin that allows merchant integrate their website to the Platform seamlessly and quickly
Platform Improvement
The development team continuously improved the Platform by adding more useful functionalities for users
Technologies Used
Innovative Features
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✓
Fully customized Payment Solution tailored to AXS's specific needs.
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✓
Development of a Merchant Portal and Admin Portal for increased engagement and convenience.
Outstanding Results
The numbers speak for themselves, showcasing the tangible benefits our solution delivered.
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Reduce Assistance Need (%)
0
Increase in Merchant Business Efficiency (%)
0
Faster Data Access (%)
0
Improve The Integration Process Of All Customers (%)
Proof of Success
Beyond operational metrics, our solution delivered significant qualitative benefits: improve the operation in the payment and e-commerce, expand the business, and enhance the user experience. The new platform has been well-received by both merchants and end users, leading to increased customer satisfaction and loyalty.
"Thank you very much for your invaluable support over the past weeks. We recognize the high demands of the M** project and the tough expectations I have placed on the team, and we are pleased with the XNOR team's delivery thus far. Your contributions to the successful completion of the ad-hoc bill payment workflow are particularly noteworthy. Kudos to the entire team! We look forward to continuing our close collaboration as we move towards bringing this important project to completion."
— Head Solutions & Architect, AXS