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Vietnamese Coffee E-commerce Success: Best Bean Best Cup

Shopify Development UX/UI Design E-Commerce Coffee Industry
Jimmy Tran

Jimmy Tran

Co-founder, Best Bean Best Cup

"This website doesn’t just sell coffee - it tells our story. XNOR Group truly captured the heart of Vietnamese coffee..."

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Illustrated brewing tools for Vietnamese coffee by XNOR Group, as part of a UX/UI case study.

The Client: Specialty Vietnamese Coffee E-commerce Brand

Best Bean Best Cup partnered with XNOR Group to build a culturally authentic Vietnamese coffee e-commerce platform, becoming a leading specialty coffee brand that bridges traditional Vietnamese coffee heritage with modern global commerce, while competing with international coffee retailers through premium storytelling and curated product experiences.

Location: Vietnam
Colorful cover artwork showcasing abstract coffee brewing icons, designed for a Vietnamese coffee e-commerce website by XNOR Group

Building a Digital Coffee Marketplace for Global Market

XNOR Group built a culturally-authentic Shopify e-commerce platform for Best Bean Best Cup, enabling specialty coffee merchants to showcase Vietnamese coffee heritage seamlessly while delivering exceptional customer experiences worldwide.

duration 13 weeks (~3 months)
technologies
Shopify
HTML/CSS
Liquid
JavaScript
Helvetica
Brans
WebP images
Lottie animations
Stripe
PayPal
VNPay
Google Analytics
Facebook Pixel

Project Summary: Building a Cultural Vietnamese Coffee E-commerce Experience

Best Bean Best Cup set out to build more than an online store – they wanted a platform that celebrated Vietnam’s coffee tradition while delivering a seamless shopping experience across product categories: Coffee, Roast, and Brewing.

XNOR Group developed a fully customized Shopify e-commerce solution using a Bauhaus-inspired layout infused with Vietnamese artistic elements. The platform was optimized for mobile users, featured custom illustrations and 3D product visuals, and offered an intuitive, multilingual interface to engage local and international customers alike.

Client Challenges

Identifying the core obstacles in creating an authentic e-commerce platform that resonates globally.

  • Cultural Integrity & Modern UX: Balance authentic Vietnamese aesthetics with global user expectations.

  • Complex Product Categorization: Clearly organize offerings into Coffee, Roast, and Brewing tools.

  • E-commerce Performance:  Ensure high-speed, mobile-first, conversion-driven design.

  • Scalability:  Support long-term product expansion and loyalty initiatives.

Our Comprehensive Solution: Vietnamese coffee e-commerce

XNOR Group combined strategic UX design, cultural storytelling, and technical Shopify development to craft a scalable Vietnamese coffee e-commerce solution that honors tradition while embracing modern digital commerce.

Key Features

  • Mobile-first responsive layout optimized for Vietnamese coffee shoppers.

  • Secure Hosted Payment Page with multi-method support.

  • Navigation based on product categories: Coffee / Roast / Brewing.

  • 3D product renderings and lifestyle imagery.

  • Homepage visual storytelling with interactive illustrations.

  • Streamlined bilingual checkout.

  • Social media integration and newsletter signup with incentives.

Development and Deployment Process

Phase 1 - Discovery & Research (2 Weeks) +
  • Stakeholder workshops utilizing our proven discovery methodology to understand vision and market positioning
  • Competitive analysis of specialty coffee brands
  • Market research into Vietnamese coffee export trends and consumer preferences
Phase 2 - UX Strategy & Architecture (2 Weeks) +
  • Developed user flows and mobile-first sitemap
  • Product structure aligned with three core categories: Coffee, Roast, Brewing
  • Customer journey mapping for both domestic Vietnamese and international markets
Phase 3 - Visual Design (3 Weeks) +
  • Grid system based on Bauhaus minimalism
  • Custom illustrations depicting farming life, coffee culture, and rituals through our design services
  • Defined typographic hierarchy and color system reflecting Vietnam’s natural palette
  • 3D product visualization development for enhanced user engagement
Phase 4 - Shopify Development (4 Weeks) +
  • Deep Shopify theme customization for Vietnamese coffee brand
  • Payment integrations (Stripe, PayPal, VNPay)
  • CMS setup for storytelling pages, blogs, and product updates
  • Performance optimization for international shipping and currency conversion
Phase 5 - Testing & Optimization (1 Week) +
  • Functional QA, mobile responsiveness, SEO, image optimization
  • Cross-cultural user testing with Vietnamese and international focus groups
Phase 6 – Launch & Handover (1 Week) +
  • Final training, CMS documentation, and post-launch support package
  • Analytics implementation and conversion tracking setup

Project results

27%
Conversion Rate Increase
48%
Mobile Traffic Growth
35%
Bounce Rate Reduction
96%
Customer Satisfaction Score
63%
Time on Site

Customer Review

This website doesn’t just sell coffee - it tells our story. XNOR Group truly captured the heart of Vietnamese coffee culture and translated it into a refined, functional, and deeply authentic experience.

Jimmy Tran

Jimmy Tran

Co-founder, Best Bean Best Cup

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